Thanks Bergy! I'm very sorry that Billy passed away, but I was afraid that had happened after hearing your recent experience with Whitepost. I never knew Billy's last name, nor did I ever meet him, just conversations on the phone when I sent MC to be restored/sleeved.
Hopefully your recent experience with Whitepost was an anomaly rather than an indication that Whitepost has also suffered from the situation of losing experienced people that happens to many many businesses!