As bad a businessman as Paul might be, he is one "very" smart man. Engineering and manufacturer wise the guy is pure genius. He is however very slow at responding to people once they have sent their money, and likes to send his stuff whenever he gets to it. I think when people start complaining to him, he then moves their order to the bottom of the pile.
Last year, I ordered one of his harmonic balancers, fuel pumps, and a water pump. It took 5 weeks to get it out but he did ship it out as promised. Slow service, but did deliver. I really liked talking to him and learning what makes him tick, but in the future, may just buy from him at Portland maybe. I don't like paying in advance for services that are slow coming.