Hi Rich here's my eight steps to down size your picture's to CRG. 1.Click on your pictures in Windows live photo gallery, in your pic file. 2. Click on the pic you want to resize. 3. Click "edit" upper lift hand conner. 5. click "edit" again, this will bring down a list of options. 6. click on "resize" 7. This will down size a second copy of your pic to windows photo gallery. 8. Now you can send the down sized pic to CRG and the original pic is still high res. in the photo gallery. There may be many ways to do this but this works for me. Terry